Product is available as a SaaS solution.
Vendor works with small businesses across multiple industries.
Contact vendor directly for case studies.
Batchbook is a social CRM software solution that provides companies with a way to simply expand their contact information database as their company grows. The platform collects all the information about the user’s contacts and is designed to use social media to help users connect with the user’s brand and to encourage interaction.
The software records and maintains detailed communication history which allows users to track and monitor all communication between customers and employees. Additionally, the platform allows users to quickly organize contacts into different categories and groups so that users can easily send out information to the desired field.
Batchbook was founded in 2006 and is headquartered in Providence, Rhode Island.