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Avaya Proactive Outreach Manager Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Product is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with midsize to large businesses in many different industries such as education, energy and utilities, finance, government and healthcare.
Select Customers
Major Railroad, Dubai Financial Market, Burj Khalifa, British Airways, Grimaldi Lines
About Avaya Proactive Outreach Manager
Avaya Proactive Outreach Manager is a multi-channel customer service platform designed to enable customer acquisition, retention and renewal. The application allows customers get customize how they connect while creating inbound and outbound campaigns that are engaging and interactive.
The software allows users to use customer services to start connecting to customers in every stage of the customer engagement lifecycle. The platform can be used to create campaigns that combine multiple channels and deliver information at a reduced cost and collect revenue faster.
About the Company
Avaya was founded in 2000 and is headquartered in Santa Clara, California.
Avaya Proactive Outreach Manager Key Features
- Customers get customize how they connect
- Create inbound and outbound campaigns that are engaging and interactive
- Use customer services to start connecting to customers in every stage of the customer engagement lifecycle
- Create campaigns that combine multiple channels
- Deliver information at a reduced cost and collect revenue faster
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