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– Attensity Social Analytics Suite Review
Product Snapshot
Technology
Attensity Social Analytics Suite offers hosted or on-premise, real-time social analytics and social monitoring.
Customer Focus
Attensity works with large and multi-national enterprises in telecom, financial services, hospitality, travel and high-tech manufacturing.
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Customer Case Studies
About Attensity Social Analytics Suite
The Attensity Social Analytics Suite is a social analytics software solution capable of monitoring millions of social conversations. Users can monitor and analyze social networking sites like Twitter and Facebook, blogs, forums, communities and more. Through customer conversations, users can glean key business insights, understand sentiment and manage consumer experience. Collected insights relate to structured data within existing systems such as CRM, ERP, BI and more.
About Attensity
Attensity offers a social media analytics suite that lets you do more than monitor the social web. Enterprise class solutions and real-time analytics lets you listen in on the millions of customer conversations on social networks. Attensity can help create a social customer engagement strategy for your business.
Attensity Social Analytics Suite Key Features
- Listen in on millions of conversations across the social web
- Analyze conversations for user sentiment and get detailed reports on customer feedback
- Integrate collected data with existing systems such as CRM, ERP, BI, etc.
- Manage the consumer experience based on company structure and business processes
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