Acquire Review

Product Snapshot

Product Pricing

Basic – free
Premium – $25 per agent
Team – $200, $40 per additional agent per month

Technology

Product is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with companies of all sizes.

Select Customers

Contact vendor directly for case studies.

About Acquire

Acquire is all-in-one multi-channel customer communication platform which mainly focuses on onboarding, customer support, and sales. The platform is highly advanced and innovative and mainly attracts the corporate audience, and enables users to engage and to solve customers queries in real-time, which greatly impacts customer satisfaction and improve customer retention rate.

The platform enables customer support agents to utilize targeting messaging tools, is equipped with customer routing tools to ensure customers connect with the right support agent, and automatically tracks customer visits and activity. Additionally, the platform facilitates co-browsing and screen sharing with customers, enabling support agents to assist customers by highlighting key information within a web page for customers as well as assist customers with navigation by changing pages for them.