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This product is no longer available
This product has reached its end-of-life and is no longer being supported by the vendor.CALL CENTER
IVR
– Aastra Technologies OIP Call Center Review
Product Snapshot
Technology
Software-as-a-Service.
Customer Focus
Developing solutions to meet the needs of both business and industry.
Select Customers
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About Aastra Technologies OIP Call Center
Smart and easy to operate as well as simple to use and maintain, Aastra Technologies OIP Call Center is a cost-effective tool for companies who are looking to optimize the availability of their agents for the benefit of their customers. For another cost-effective communications tool, please look at Aastra Solidus eCare Lite.
About Aastra Technologies
Founded in 1983 and headquartered in Concord, Ontario, Canada, Aastra Technologies manufactures products and systems for accessing communication networks including the Internet. Among the products made by Aastra Technologies are: residential and business telephone terminals, screen telephones and Enterprise Private branch exchanges (PBX), as well as network access terminals and high quality digital video encoders, decoders and gateways.
Aastra Technologies – OIP Call Center Key Features
- Automatic Call Distribution System
- Call Queue Management
- Computer Telephony Integration
- Interactive Voice Response
- Skills Based Routing
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