Using eMaint X3, Cardinal CG Company Accomplishes a Turnaround to Profitability
Founded in 1962 in Minneapolis, Minnesota, Cardinal Glass designs and fabricates residential glass products for windows and doors. They focus on providing superior-quality products, staying highly competitive in the marketplace and executing high-end customer service every day; the Cardinal CG division specializes in coated glass and tempered glass products. Maintenance Manager Boyd Helm brought over 25 years in maintenance management to Cardinal CG when he joined in 2008, where he found work orders and most maintenance management was done by word of mouth. Further, the division had not been profitable for the prior three years. Helm implemented a competitive CMMS in 2009 but experienced problems including: lack of flexibility, few customizable options, lack of provider support and significant additional costs.
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