Enterprise Resource Planning (ERP) has come a long way in less than 20 years. Originally focusing on automating back-office functionality that didn’t involve customers, ERP soon evolved to include several phases of a business’ transactional operations. ERP’s key development through the 1990s and first decade of the 2000s was the rise of its collaboration between transactional data and management areas such as customer relationship, supply chain, inventory, human capital, and beyond.
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