Michael Tauscher

The information available to help companies evaluate the potential benefits of using cloud-based services is often nonspecific and inaccurate. In an attempt to remedy this, we’ll be taking a look at a number of studies and interviews from the last year to learn the facts about cloud security’s supposed points of weakness and slow adoption rate.

Through a brief analysis of sciQuest’s findings, it becomes clear that while the technology to support web-based purchasing is finally capable of accommodating the needs of large enterprise business, it is not as easy to change the minds of consumers and executives who are used to traditional methods of vendor-client interaction.

Whether in a B2B or B2C environment, the next generation of call center software seeks to improve upon the traditional call center model by providing a new suite of support resources. ACD call center software, IVR, workflow management and CRM integration are all important features included in today's best call center software.

In the SaaS era, leaders in forum development have emerged wielding tools that turn plaintext discussion into marketable, reusable content. Organizing a community’s contributions into a content matrix is only the beginning, since developers continually compete to create the first undisputed forum archetype. These are some of the essential features you should look for when purchasing community forum software.

Workforce management, an amorphous amalgamation of services and functions that are often partially or fully subsumed under the titles of HRMS and ERP, is undergoing a rapid and irreversible change. Previously distinct business software packages are widening their influence, and the question is no longer what the positive effect of a single change might be, but rather how a given technology, attitude, or strategy will benefit the living organism that businesses have become.

Explicitly or implicitly, talent management is somewhere between being diligently measured and nigh on neglected by every business in existence. Especially for small businesses, talent management has traditionally amounted to the boss’s keen eye for the right candidate, but the advent of SaaS has leveled the playing field such that there is no longer a scale or cost-based excuse for lacking a structured talent management system.

Though facilities management is a loosely defined mix of administration and security. There are clear signs that your company needs a top CMMS solution.

Revitas optimizes complex manufacturing channels and improve distribution techniques with top manufacturing and distribution software solutions. We sat down with President and COO Al Smith to learn how Revitas is reinventing itself for the 21st century.

Fleet tracking still involves trucks, cargo, unexpected road hazards, and lots of logistical planning, but like many traditionally analog industries, fleet tracking is experiencing an overhaul of its core technologies as digital, wireless, and integrated systems make fleet optimization easier and more affordable for business of all sizes.