Vitaliy Verbenko is the guy behind customer service and marketing at Helprace. Vitaliy has been into customer service ever since he co-founded a small construction company five years ago. Vitaliy holds a BA from Canada's Ryerson University.
If you’re a broke startup, the search for the right help desk software can be even more complex and overwhelming. I should know, because I ran a small business. Read on for my thoughts on 8 free help desk solutions designed for small businesses.
While social media offers a number of marketing opportunities for your business, these platforms cannot replace an online community. Here's how they can help you improve product awareness and grow your customer base.
Helprace is a cloud-based customer service software platform. Helprace increases productivity of customer service agents, optimizes their daily workflows and keeps every ticket accounted for.
