IT Management Software
Research and reviews for IT management software
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IT management software unifies many disparate and specialized elements of the corporate IT ecosystem under the umbrella of several types of software solution. The rapid proliferation of commercial IT trends like BYOD and the cloud have opened up both potential IT risks, like security breaches, and benefits like greater cost savings. Browse the best business accounting software with Business-Software.com’s free comparison report of the Top 10 IT Service Management software solutions. The types of products classified under IT management range from broader IT infrastructure monitoring and asset management to more specialized solutions like email security and mobile device management (MDM). Among the top-rated IT management software products are:- ChangeGear Enterprise Service Desk
- Remedyforce
- FrontRange IT Asset Management
- LANDesk Asset Lifecycle Manager
Articles
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Cloud IT Management
Cloud IT Management Articles
Does Your Company Need Cloud Quality Management Software?
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Does your business need a new cloud-based QMS software solution? We uncover what features your company should look for in a quality management solution.
Confio Brings the Next Level in Database Management Solutions
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IT professionals continue to face considerable challenges. The explosion in big data's popularity means more data centers, which means a lot more data to manage. And despite forecasts of (slightly) increased IT spending 2013, many network admins are finding themselves having to deliver more performance with fewer resources.
4 Key Features of Remote Support Solutions (And Where to Find Them)
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Remote support solutions can make a huge different to IT staff members and customer service agents, enabling them to provide the best technical support to both employees and customers. Here are the must-have features (and the products that offer them) you'll want to look for!
3 Key Things to Look For in an IT Hosting Company
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Finding good IT managed services can be tricky nowadays. This is especially true for small business owners who are on a tight budget or just switching over to the cloud. For many, the advertising copy for IT hosting services can sound like an entirely different language.
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IT Security Software
IT Security Software Articles
Why BYOD Is Like Cancer (And How Endpoint Security Is the Cure)
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Despite its rapid adoption, BYOD complicates endpoint security. Each phone, laptop and tablet connected to your network acts as another cancerous cell, growing your security risk and making your business susceptible to viruses and hacks. When unable to control devices outside of the workplace, employees can leave company information exposed or use non-approved applications that pose a threat to the business.
4 Tools Healthcare Companies Need in Their Digital Security Arsenal
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As a healthcare provider serving consumers in our technology-driven age, you must also protect the sensitive data that you’re entrusted with. We’ve outlined a variety of security software tools that can help you do just that, whether you’re a medical office, hospital, insurance provider, rehab center or pharmaceutical company. Use our list as a starting point to identify and correct any weak spots in your security processes.
Let's Talk Lepide: Behind the Software with Aidan Simister
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Unlike tools used by other departments, IT software hasn’t been terribly exciting or changed much over the years. Compared to the modern interfaces of sales software, the ease of use that CRM software boasts and the collaborative approach you see used by marketing teams, the platforms IT teams do have are downright dull. Luckily, a group of developers noticed this pattern, and in 2005, set out to change the way IT teams work. Those developers have since shifted the look of the IT software landscape across the globe.
Security Issues With Remote Desktop Access
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Organizations are supporting increasingly distributed and complicated PC environments, and are showing a renewed interest in remote control tools mainly to support users that are inaccessible with in-place products. PC-based personal remote control tools allow IT support staff to remotely view or take over an end user's machine to help resolve ... (more)
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IT Service Management
IT Service Management Articles
Behind the Software Q&A with Kaseya CMO Bob Davis
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Business-Software.com spoke with Kaseya CMO Bob Davis about the challenges of IT in the world where technology isn't confined to a single office building, and how Kaseya's revolutionary approach is working to make IT management less of a headache for everyone.
Behind the Software Q&A with Plutora Co-Founders
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Australian startup Plutora is revolutionizing the release management industry by shifting the focus to end-to-end release management obligations and customer needs. We spoke with Directors Sean Hamawi and Dalibor Siroky about their relocation to the US and commitment to bringing simplicity and transparency to the now-complex space.
What Is Comprehensive IT Service Management?
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Often, an IT service desk may not be robust enough to help a business that relies heavily on information technology. That’s where IT service management (ITSM) becomes necessary. Comprehensive IT service management gives businesses the tools and processes needed to carry out IT functions and address problems when they arise.
The Implementation of an ITIL-as-a-Service Essentials Solution
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The most basic way to get started with ITIL in your IT organization is the ChangeGear “ITIL-as-a-Service” essentials solution. There are five minimum components that we recommend in order to start an ITIL implementation: Incident Management, Problem Management, Change Management, Service Catalog, and Service Asset & Configuration Management.
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Mobile Device Management
Mobile Device Management Articles
Mobile Business Apps are Great, But What About Security?
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Mobile business apps have made progress in leaps and bounds the past few years. Unfortunately, another thing that's been opened up is the vectors of attack for security risks both unintentional and malicious. Here are some of the gaps in which security risks might throw a monkey wrench or two into your mobile apps policy.
5 MDM Solutions to Help Your Company Handle BYOD Mania
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It’s official -- business operations have gone mobile, and with them classified company data. Despite its convenience, BYOD poses a very large, very real threat to the security of businesses migrating to this modern workspace. That’s where mobile device management software, or MDM, comes in.
MDM vs. EMM Software: Decoding the Acronyms
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MDM software can keep your company's mobile devices safe. Yet an EMM software suite offers more comprehensive solutions for end-to-end mobility management.
Preparing Your Office For BYOD
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BYOD, or Bring Your Own Device, refers to the office policy of employees at an enterprise being permitted to use their own personal devices to integrate into the company resources and network. There many distinct advantages and risks that come with deregulating the sorts of devices that access company assets, but regardless of them, BYOD continues to be a policy pursued at an increasing amount of organizations.
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Trends in IT Management
Trends in IT Management Articles
4 IT Risks That Will Crash Your Network in 2013
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A recent study by Gartner predicts that IT spending is going to crest $2 trillion this year, a significant increase from 2012's $1.92T figure. There are a lot of reasons for this, but the bottom line is that networks and IT tech are an even greater priority for many enterprises going into 2013, and with greater power comes great responsibility for the IT professional.
IT Buzzwords You'll Hear in the Boardroom in 2013
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Not all tech buzzwords are fluff, but most of them are. In this article we explore some of the IT management buzzwords that will be flying past your head in the boardroom in 2013.
A Closer Look at the Consumerization of IT
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The consumerization of IT does not refer to a particular technology or software; instead, it refers to the use of consumer technologies and devices, such as iPhones, iPads, and other mobile devices within the enterprise. More than another industry buzzword, the consumerization of IT is changing the way employees work and the role of IT within the enterprise.
What Is Network Management Software?
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In a nutshell, network management software is a platform that uses tools and functions to operate, administrate and maintain your computer network systems. We explain more and share the benefits of implementing such a platform in this in-depth introduction.
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Popular IT Management Solutions
Ivanti HEAT IT Service Management
HEAT IT Service Management is ITIL service management software that provides release management, service level management, event management, availability management, financial management, and portfolio and project management tools. The platform enables users to automate incident processes, identify problem sources and restore service operations.
SunView Software ChangeGear Enterprise Service Desk
The ChangeGear Enterprise Service Desk is a web-based IT Service Management (ITSM) software solution that enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. ChangeGear includes the seamless integration of key ITSM processes: Incident Management, Problem Management, Change Management, Release Management, and Knowledge Management.
Zetta DataProtect
Zetta DataProtect is an enterprise cloud backup solution that is able to store up to 5 terabytes of backup data in 24 hours. The solution reliably supports organizations such as Marketo, UCLA and Mint by providing 3-in-1 backup in local, offsite and remote replication for instant or disaster recovery. All files are in its proprietary format and replicated without compression.
Asigra Cloud Backup
Asigra Cloud Backup is an enterprise-grade cloud backup and recovery solution that provides an integrated approach to data protection. The solution performs fast, efficient and secure backups of all types and locations of data, including physical and virtual environments, endpoint devices, data in cloud-based applications and more. The single, integrated platform protects against all data loss scenarios in the user's environment.
Netop Remote Control
Netop Remote Control has been serving major enterprises spanning industries and political boundaries for nearly 30 years. The solution excels in complex global environments where efficiency, stability and security are paramount.
CA Technologies IT Service Desk Manager
CA Technologies IT Service Desk Manager is an IT help desk solution that helps businesses provide quality, consistent IT service support to their employees. This IT service desk solution affords visibility into a company’s IT infrastructure so that problems can be identified and corrected before they disrupt operations.
