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Remote Support Best Practices

Remote support can deliver a positive experience for the end user and greater productivity for the support personnel. Remote support best practices include gaining the confidence and support of both staff and customer, and using the technology as an opportunity to capture information for further analysis.

Retailer, Beware! How a Retail Management System Can Help You Eliminate Return Fraud

Retail losses can be minimized through a combination of better hiring practices and training, defining expectations through written policy, and the use of a combination of security technology and a comprehensive retail management system.

Business Accounting Software: Accounts Payable Aging

Keeping up with your accounts payable is essential to maintaining a well-run and successful business. Without software to help you with accounts payable aging reports, the entire accounting process can become disorganized and affect your cash flow.

Sage ERP Review: Is It Right for Your Business?

Sage ERP is a powerful and flexible ERP package built on an award-winning architecture. Modular in design, Sage ERP offers a variety of applications in several categories that help small and mid-sized businesses operate more productively and cost-efficiently.

Selecting a Virtual Classroom System

Selecting a virtual classroom system involves first learning what technology is available. The system may take a simple form, utilizing a basic web conferencing subscription and a phone bridge, or may incorporate more sophisticated features such as video feeds and integrated presentation software. Start with a needs analysis and an understanding of what is available.

6 Factors to Consider When Buying Accounting Software

Choosing the right accounting software all comes down to whether the accounting software has the tools needed to meet your company’s accounting needs. The first step to finding the right accounting software for your company is to identify all the areas you want the accounting software to improve.

Accounting Software Key Features

Accounting software provides a broad range of features and functions that improve all facets of financial planning, management, control, and analysis. With accounting software, businesses can increase productivity, while enhancing financial performance management and strategic financial planning.

Selecting Help Desk Products for Your Business

What can happen if you miss opportunities for customers to maintain contact with you, frustrate your own people when they are having system trouble, or if you are not tracking your internal and external technical issues properly? If there are stakeholders inside and outside of your company unable to find the help they need, perhaps new helpdesk products are your solutions. Not all software is created equal, so you will need to do some research before choosing helpdesk products for your business.

ALM Software: The Comprehensive Solution for Your Company Needs

Application lifecycle management (ALM) solutions enable the establishment and enforcement of software development standards. Since the benefits of application lifecycle management are vast, your company should consider implementing an ALM software solution as soon as possible.

Instantly Connecting Developers across the Miles

Like a team of star football players, software developers need to keep the communication lines open and work rapidly to move projects toward the goal line. However, the growing reliance on remote programmers means team players are not all on the same playing field, making it much harder to score.