Your website should be the first, last and best touch-point for prospects, customers and partners. To ensure your website is fulfilling this promise, your Web CMS should support these top 10 capabilities for successful websites.
TechExcel DevSuite is built with the best-practice that specifications – from ideas, to formal specifications, to competitive information to issue resolution and customer insight – is central to any product development initiative. By eliminating the silos of data that exist between different teams and in different locales, specification-driven development helps enterprises dramatically transform their development processes, increasing both the efficiency and overall quality of their end products.
When the economy is moving at the rate of molasses, businesses are sure to feel the slow down. Sales can drop, and short-term credit becomes difficult to obtain. Many companies’ default position is to attempt to improve cash flow by cutting costs. Since it is prudent business practice to review major expenditures and see where dollars can be freed up, inventory is often the first area to feel the slash of the red pen.
Emulating the model of the private sector, local governments are stretching to improve the quality and convenience of services provided to their citizenry and other constituents. The standard for service has been changing rapidly, with a dramatic raise of the bar of expectations for the availability and responsiveness of service resources. Customers in the for-profit world have come to expect seamless and convenient self-service options as well as integrated and accurate information from their service providers.
Why should your organization consider enterprise content management software? To capture. To process. To manage. To analyze. To preserve. To deliver … and to retain higher profits and more satisfied, loyal customers. For these reasons and more, your organization may find the deployment of an enterprise content management system provides a myriad of long-term benefits and helps you achieve new levels of growth.
New business demands require a new approach to end-user support. This is leading organizations to a remote service delivery model that leverages the Web and Saas technology.
With an economic downturn still being touted just about everywhere, it’s an ideal time to recap on “getting back to the basics” of good business management practice. Cuts in discretionary spending are not the only measure to keep your business running strong.
See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions – even when evaluated over a 3 to 5 year period. On-premises solutions require significant investments in IT infrastructure and application deployment, support and update resources.
New graphical workflow modeling, a knowledge base search engine with auto-suggest, and an integrated employee web portal for self-service makes the latest version of TechExcel HelpDesk a viable solution for any size business. TechExcel HelpDesk provides the flexibility and process control to help meet your help desk, IT service, and change management needs. This demo shows some of the most important features of TechExcel HelpDesk.
With budget cut, resources maxed out, and deadlines quickly approaching, isn’t it time to get more value from your issue tracking software? TechExcel DevTrack has a proven track record of enabling teams to do more with less!