Kei CRM is CRM software that offers three levels of functionality – contact management, task, product and support management, and billing and invoicing management. The platform is highly customizable in order to best suit each company’s workflow and use requirements, leverages existing customer information such as contact and financial information to improve marketing efforts, and compiles target market information into a centralized, management resource.
eFeedback Manager is citizen engagement, CRM and customer service software that enables public agencies to track citizen requests and cases through a user-friendly web interface. The platform equips users to execute public engagement programs with task management tools and communication channels, and is a fully customizable system in order to best suite each community’s department structures and workflows.
OM.Net is CRM software that utilizes Microsoft .Net Framework and SQL Serve 2008/2012 technology. The platform provides users with tools to customize interface and functionalities to match specific business needs as well as integrate with existing third-party products and services in order to supplement a complete ERP system.
Relenta is email-based CRM software that provides users with a shared email inbox, built-in email marketing tools, and team collaboration functionalities. The platform automatically links all sent and received emails to contact timelines, records and manages full contact relationship histories, and enables users to develop relationships with customers through email newsletters and email autoresponders.
Apollo is project and contract management software that facilitates task prioritization, project organization and team collaboration and management. The platform allows users to define employee access levels, provides tasklist and project templates to support efficient workflows and builds contact profiles that include contact data, conversation history, co-worker notes, dates, events and assigned tasks.
SalesJunction is small business CRM software designed to support small businesses and teams with CRM and SFA processes and workflows. The platform organizes and manages account and contact opportunities, is equipped with sales workflows designed to support sales processes, and allows users to customize dashboards to display information relevant to the user’s workflows.
February 15th, 2013 | | Comments Off on Bringing the Human Touch to True Collaboration
How many of us have experienced THE Email-Chain that accomplishes nothing other than getting people frustrated and wasting valuable time? Worse yet, the people on the Email-Chain work for the same company!
February 15th, 2013 | | Comments Off on Empowering the Workforce in a Global World
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