SupportCenter is enterprise customer service software that allows users to automate the creation, organization and tracking of service requests. The platform provides email, phone, portal and social media multi-channel support, implement department-specific business rules and configurations, and manage account and contact history and information including products and/or services purchased, contracts and organizational hierarchies.
ServiceDesk MSP is facility maintenance software designed specifically for service providers that focuses on Windows desktop monitoring, network monitoring, performance monitoring and computer telephony integration. The platform is equipped with billing and account management, advanced analytics and technician auto assign tools.
ServiceDesk+ is facility management software that provides ITIL services desk and asset management tools. The platform allows users to create and publish service catalogs, conduct issue analysis and implement IT ticket workflow automation.
MoonClerk is subscription billing software that provides users with a quick and flexible solution that does not require coding to implement. The platform is designed to suit the needs of niche industries with unusual requirements and is equipped with a built-in email notification system that allows users to customize email content with dynamic data collected during the checkout process.
Niftio is web conferencing software that provides users with presentation templates as well as a rich content library containing high-quality images, shapes and charts. The platform allows users to engage audiences through Q&A sessions, provides in-app analytic tools and is equipped with a Smart Pointer tool that allows users to use any mobile device to control a presentation.
People.ai is business intelligence software that assists sales leaders in managing teams by leveraging AI to deliver sales performance analytics, personalized coaching, one-on-one feedback and pipeline reviews. The platform allows users to view both individual and team sales activities in a centralized dashboard, provides granular-level details and enables users to ensure teams are focused on the right opportunities.
Epicor manufacturing execution system (MES) helps identify the capacity to make more parts or cut costs, ultimately improving profitability. The software monitors machines and analyzes production and performance data 24/7, to give businesses in the plant – and throughout the business – an opportunity to take action to improve manufacturing performance.
MRPeasy is material resource planning software that fulfills four main functions: production planning, inventory control, CRM and procurement and supply chain management. The platform allows users to generate reports via internet kiosk and provides multilingual and multi-currency options.
Virto Commerce is an ecommerce software solution that enables users to manage multiple stores as well as provides companies with an advanced promotion engine. The platform facilitates B2B ecommerce functions including shopping carts, checkout, order management, security and organization, and offers access to the app store in order to publish solutions and modules.
Stych is data analytics software that allows users to send data from both on-premise and cloud-based locations, as well as automate data transfer through the platform’s ready-made Connectors. The platform allows users to create data relationship models, generate and share reports, and customize dashboards that reflect real-time data updates.