Social CRM combines CRM’s traditional relationship management functions with integration into social media facets. Users are provided with deeper insights on customers’ brand sentiments as well as expanded ways to interact. Download the Top 10 Social CRM report for our comparison of the top Social CRM software solutions.
Practice Management software offers medical environments a means to effectively store, update and access medical records and other critical patient data. PM solutions help practices achieve more streamlined interactions with patients and often provide EMR functionality. Read more about the leading practice management software providers in our Top 10 Practice Management report.
Mobile CRM opens up relationship management tools to remote employees like sales reps, support teams and service staff, the people in the field who interact directly with clients. Tablets and smartphones can be used as tools to access and update the most relevant information about what clients and prospective clients need. Download the Top 10 Mobile CRM report for our comparison of the top Mobile CRM software solutions.
Enterprise CRM expands on the core customer relationship management functions to make them more applicable to the needs of large-scale organizations. Sales force automation, marketing automation and help desk are some of the extended functionality provided. Download the Top 10 Enterprise CRM report for our comparison of the top Enterprise CRM software solutions.
This is a video introduction to the SAP BusinessObjects portfolio.
This video explains the benefits of SAP BusinessObjects for Sales and Marketing.
On-premise CRM in in-house CRM, installing all the software elements locally to give the client the security of full control of all the data going in and out. Download the Top 10 On-Premise CRM report for our comparison of the top On-Premise CRM software solutions.
Your ERP implementation is not going to be like any other company’s process, so keep this in mind as you examine best practices. In taking a proactive approach to your research and selection process, you will be better educated and equipped when it comes to evaluating ERP software implementation processes.
Cloud CRM provides a way to enjoy all the functionality of an on-premise CRM system without having to invest in a large-scale on-premise implementation. Download the Top 15 Cloud CRM report for our comparison of the top Cloud CRM software solutions.