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Put Your Customers to Work: Make CRM Systems Work for You

CRM systems often do a better job at making things easy for your employees. Better lead management, opportunity management, and […]

Protection above All: Why Document Management Software Is a Security Must

Data leakage is a major problem that can cost companies substantial amounts of money, which is why document management software is so necessary to data security.

The When, Why and How of ERP Support for Lean

In this paper we respectfully present our conclusion, namely that some LEAN initiatives can be hugely strengthened with a synergistic ERP implementation and vice versa, whereas in other cases the two efforts should really be viewed as separate initiatives and managed independently from each other. This is, however, not an open ended “it depends on what you want” answer; we conclude that specific LEAN initiatives will eventually fail without considerable attention to specific ERP aspects but that other specific LEAN initiatives and specific ERP functionality have little in common.

Project-Oriented Manufacturing: “How to Resolve the Critical Business Issues That Impact Organizational Competitiveness”

The operating style of Project-Oriented Manufacturing is very different than that used by traditional discrete and repetitive manufacturers. Project-Oriented Manufacturing and Engineer-To-Order (ETO) are expressions often used interchangeably. For the majority of companies operating in an ETO environment, every machine sold is similar to, yet different from, anything else previously engineered and built.

Top 5 Ways to Make IVR Work for You and Your Customers

Unless you’ve been living in some remote location without a phone, you’ve interacted with an Interactive Voice Response (IVR) system at one time or another. They are increasing in popularity as more and more companies are turning to self-service solutions to reduce costs and serve their customers better. But as you may have experienced yourself or with your own customers, there is a right way and a wrong way to use an IVR.

Top Die Casting Drives Quality, Consistency with ERP from IQMS

Top Die Casting Company understands the value of quality delivered at a competitive price, on time, every time. As a leading domestic, full-service provider of aluminum die castings and plastic-injected moldings, Top Die Casting serves an array of high-profile customers in both consumer and industrial markets.

Sales Forecasting for Your Business Advantage

NetSuite gives you the ability to run accurate, up-to-the-second sales forecasts, which let you address your most pressing business questions. As a result, you can manage your data — and your business — with greater confidence.

ServiceWise Change Management Solutions

TechExcel ServiceWise is a powerful and versatile change management solution that enables businesses to define a framework for managing, tracking, and enforcing their business processes and to ensure that all stakeholders are “in the loop” throughout the change life cycle.

Six Game Changers About SaaS

Over the last decade, the innovative Software as a Service (SaaS) delivery model has evolved to let manufacturers move beyond traditional enterprise software.It’s a game-changing approach that lets the enterprise avoid costly licenses and complex hardware and software infrastructures.

Top Tips for Selling the Right ERP Solution

In the business world, customers are faced with an overabundance of enterprise software choices. The selection of an enterprise resource planning (ERP) solution is a critical decision that could provide numerous benefits or be less than an optimal selection. As ERP sales professionals, it is our job to offer potential customers the expert guidance needed to ensure that the right ERP solution is determined and selected based on the client’s needs.