How to Run a More Profitable MPS Business
One of the great drivers in terms of the value proposition for selling a Managed Print Services solution to your current customers is to promise to lower their total cost or printing.
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The Business Benefits of Software-as-a-Service: Making the Most of the On-Demand Advantage
Software-as-a-Service (SaaS) is a growing phenomenon in worldwide business today. From the original ideas of outsourcing the data center and having third parties manage the software (the ASP movement of the turn of the century) to true SaaS today, the tsunami of outsourced IT and new methods of accessing business software solutions has created a multi-billion dollar market.
The Dirty Little Secrets of the Warehouse Management System Industry
Secrets. They’re everywhere, even where you’d least expect to find them. The warehouse management system (WMS) industry is no exception. As you evaluate systems to manage your distribution operations, you’ll want to know everything you can to make the search process better. It’s not a small project to evaluate, select and implement a WMS. These endeavors take diligence, time and a thorough understanding of your business goals to achieve operational excellence and competitive advantage over the long term. Learning how to critically compare WMS vendors and their various offerings will put you ahead of the game.
The Employee Point of View: The Economic Downturn
As the current economic downturn worsens, employers are scrambling to trim discretionary spending and, increasingly, to reduce payroll. Enter web conferencing software, one of the solutions that organizations can implement to dramatically reduce company costs.
Next Generation Web Content Management – A Comprehensive Assessment of Current Challenges & The Future of WCM
Customers and prospects are engaging in a growing number of digital channels before making purchases, and the buying process is rarely a set of simple linear steps. Supporting prospects throughout the buying cycle requires a dialogue between a company and the prospect, and this dialogue should be highly relevant, timely and personalized to maximize marketing effectiveness and grow top-line revenue.
The ERP Warehouse Module vs. Best-of-Breed WMS
The effective management of your warehouse and fulfillment/distribution operations is critical to the ongoing success of your business-but you’re unsure whether to select your ERP’s warehouse module or a best-of-breed warehouse management system (WMS). Unfortunately, the answer is not simple. In today’s tight economy, there is significant pressure to use the warehouse module from your ERP vendor because its price is usually heavily discounted as part of the original ERP license or the cost of integration is presumed to be lower.
How to Use Social CRM to Deliver Superior Customer Relationships
How would your customers rate their relationships with your company? The customer relationship management (CRM) focus was merely on the activities and preferences of the client so a company could more easily and readily address their needs, upsell and cross-sell solutions and drive strong revenue and profit streams.
Nine Questions to Ask about SaaS
SaaS does not spare customers the need to ask vendors the same questions about service levels, costs, and other issues that they would ask themselves if they were planning on-premise implementations. Of the nine questions customers should ask about SaaS, seven also apply to on-premise deployment. However, the issues of changing needs prompt two more questions unique to SaaS.
Implementing Kanban Alternatives in Lean Manufacturing
Many people equate Lean manufacturing with the use of kanbans: physical or visual signals that trigger replenishment. While kanban use is indeed a part of many Lean programs, it is not the only solution for triggering the movement of material.
Improving Marketing Results with CRM
Marketing is not perceived as an exacting science. Many times, marketing plans, campaigns and other activities are planned from guesswork or past “experiences”. As a result, money can be quickly wasted on marketing initiatives which were poorly conceived and poorly executed.