Choosing between a Web-based CRM solution and an on-premise one is a critical part of any customer relationship management strategy. Although there are distinct differences between the two, both Web-based CRM and on-premise CRM can offer significant benefits to the companies that deploy them.
Companies who move to a virtual call center model can realize significant advantages, including reduced overhead costs, broader employee selection, improved agent retention and greater continuity of service.
Human capital management systems provide the tools and technologies needed to enhance all facets of HR administration and employee relationship management.
Talent management solutions provide powerful capabilities that enable companies to improve the way they acquire, manage, and build relationships with their employees. This article provides an overview of the key features and functionality of talent management systems.
As operating expenses continue to rise, today’s contact centers are under increasing pressure to contribute to their companies’ bottom lines. Read on to learn how call center software can help transform these cost centers into profit centers.
Companies of all types and sizes have turned to human capital management solutions to optimize workforce performance and enhance employee relationships. Read on to learn why your company needs a human capital management application.
Human capital management software is made to help companies track and manage their entire workforce. Human capital management software can also help companies make sure they hire the right employees.
Lead management software offers a wide range of features to enhance the handling of sales opportunities from end to end. This article highlights the key capabilities and functions of today’s most popular lead management software packages.
Watch a video demo on entering in a Sales Order in Dynamics NAV 2009.
Watch Microsoft Dynamics EMEA Paul White discuss the release of NAV 7.