VICIdial is a call center software suite designed to handle inbound, outbound and blended calls. The platform enables users to create agent call scripts that include customer-specific data such as name and address, implement auto-dial functionality for use with call campaigns, and sends live calls to available agents.
VICIhost is fully featured contact center software that provides call center users with inbound auto call distributor tools, outboard predictive dialing functionalities and is equipped with integrated call recording capabilities. The platform supports communication through email and chat, provides users with skill-based agent routing capabilities and allows three-way calling activities through the agent screen.
CarrierClaim is claim management software designed to support carrier companies with managing incident reports filed against them, as well as manage and store supporting documentation, contact information and salvage details. The platform works as a robust standalone system designed to integrate with the user’s existing TMS, accounting software and other internal systems already in place.
MyEZClaim is financial management software that allows shippers, brokers and 3PLs to file and manage freight claims. The platform allows users to view a generated claim form accepted by all carriers after entering details.
OneSpace is workflow automation software that provides users with a built-in network of 100,000+ freelance talent. The platform is built with a customizable interface designed to support large-scale content and data projects, monitors real-time analytics, and enables users to issue payments to any hired freelancers.
CompanyHub CRM is fully customizable CRM, business process management and sales software that allows users to create and utilize custom tables for storing any kind of data such as projects, payments, schools, properties or courses. The platform allows users to associate records from different tables, filter records based on criteria, and is allows users to customize the system to best support the user’s specific industry through a drag-and-drop functionality.
Swiftype is knowledge management software that facilitates content, document, file, and conversation searches across different internal cloud applications. The platform provides users with AI-powered applications designed to search, discover and organize all company data, is accessible via mobile iOS and Android devices, and utilizes an AI-powered query pipeline to populate predictive search suggestions.
Contus Fly is application development software that enables users to build instant messaging applications designed to support enterprise communications, social circles, mobile apps and personal chat. The platform utilizes Ejabberd, the most scalable XMPP server, as well as database management systems such as Mnesia, MySQL, and Cassandra.
ExpenSys is financial management software that maximizes both compliance and efficiency by capturing expenses through a question and answer system. The platform allows users to capture and approve many types of expenses including out of pocket, on a corporate card, cash advances and travel.
SutiSign is electronic signature software for signing business documents digitally in seconds, as well as create, send, approve and file documents online. The platform allows users to streamline signing workflows, sign documents in a secure manner and work with advanced analytics and reporting.