Digital Analytics On The Go
The Anametrix mobile reporting app lets your entire organization access all their marketing data on-the-go, from the convenience of any iPhone, iPad, Android or Rim / Blackberry device.
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– Fonality Enterprise
Fonality Enterprise is a dedicated, hosted communication solution with enterprise grade features and unified communications all offered at a low cost.
– Fonality Connect+
Fonality Connect+ offers communications, collaboration and contact center tools. Enjoy enterprise telephony features, real-time data, advanced routing etc.
– Fonality Unified Communications
Fonality Unified Communications is a helpdesk platform designed to bring together collaborative and communication tools into one platform. The application can manage phone calls, voicemail, instant messaging, conference calls, emails, screen sharing and video conference calls.
– Echopass Hosted Call Center
Echopass Hosted Call Center integrates routing & workforce management apps for delivery to desktop agent softphones, with single view reporting, management.
Deltek Vision CRM
Deltek Vision CRM is the enterprise CRM module designed within the Deltek ERP solution Vision. The platform automates client management, is designed specifically to support professional service firms and companies, and provides users with company-wide client life cycle visibility in order to support both new client prospecting and current client relationship nurturing processes.
Deltek Maconomy Business Performance Management
Deltek Maconomy Business Performance Management is business intelligence software integrated live reporting, dashboards, and ad-hoc analysis. The platform provides users with dashboards designed to monitor the status of key performance measurements for individuals, groups or departments, and is equipped with data visualization tools that translates data into charts and graphs.
eGain Social
eGain Social is social intelligence software designed to support social customer service, knowledge capturing processes, and works as a single-source social publishing and online reputation management solution. The platform monitors social networks for any customer queries, as well as analyzes those queries for sentiment, and enables users to respond with related content or relevant responses.
Deltek Vision Resource Planning
Deltek Vision Resource Planning is the resource planning module of Deltek’s ERP solution, and is designed to assist users with scheduling, budgeting, forecasting and resource management processes. The module delivers end-to-end real-time visibility, provides users with a toolset specifically designed to support managers and resource planners, and enables users to track costs and manage project plans.
– eGain Interactive Sales Suite
eGain Interactive Sales Suite helps eBusiness and marketing teams turn company websites into an interactive shopping platform.