Lithium Communities is a web engagement management and gamification software solution that is designed to boost relationships with online audiences. The program comes with a number of page and design templates users can install on their websites.
Lithium Social Media Management is a social media management software solution that deals with social media requests and messages at an enterprise level. When users log into the program, their role-based UIs give them the immediate social media information they need.
Lithium Technologies Social Media Analytics is a social media monitoring software solution that provides customer service insights across all social media channels. The program is designed to watch how social media agents resolve customer service issues. For instance, users can track each agent’s performance, pull up trends on overall performance and compare service ability against industry KPIs.
Lithium Reach is social media management software that facilitates social marketing, content management and marketing campaigns. The software provides users with data-driven content recommendations via Klout Data, an automated content scheduling tool and enables users to leverage user generate content (UGC) from a cultivated online community.
The Salesforce Service Cloud Lightning is a customer service platform designed close cases faster to keep customers happy and save businesses money at the same time. The application gives power to agents to manage cases faster, track customer history, view dashboards in a single view. The software comes with Live Agent, an online tool that allows customers to communicate with agents via the web as well as Communities, which give customers self-services portals and discussion forums to get answers quickly.
TheAppBuilder is an application development software solution that builds apps for employees and clients. The platform allows users to create apps that track employees, display presentations for customers, manage events and showcase product lines, and as these apps are developed, the program can maintain their builds in a library database.
Mindjet SpigitEngage is a gamification software solution that is designed to foster collaboration in work environments. The program encourages workers to submit their own ideas for solving problems. After everyone has sent in a proposal, the entire company can vote on the most popular solutions. People who accrue high vote totals earn points on leaderboards and virtual currency that can later be redeemed for prizes.
MindManager is a collaboration software solution that allows workers to maintain ideas, meetings and projects in a single space. The program organizes all project data in a visual sandbox where connected pieces of data are tied together by lines.
Antenna Software Pega AMP is an application development software solution that can build virtually any type of app. The program can design web, hybrid and mobile apps and helps users reuse code to save time. For instance, users can add GPS, security and cloud service connectivity features as needed.
MobileFrame is an application development software solution that can maintain an enterprise’s full mobile infrastructure. The platform allows users to build apps without any coding knowledge by working with a WYSIWYG editor, and the program can connect apps to databases, design UIs, control all app versioning and test apps in native mobile environments.