Best Practices
Tips on Purchasing the Perfect Manufacturing ERP System
As more and more firms look to acquire manufacturing ERP applications, many of them struggle to find the right solution from the right ...
How to Calculate the ROI of Remote Support
Remote support systems, which are tools that enhance customer support through remote control, can deliver a positive ROI to the enterprise in several ...
What is CRM
CRM stands for client relationship management, a program that facilitates and enhances your relationships with your prospects and clients resulting in closing more deals and better client support. ...
When your company decides to purchase a customer relationship management (CRM) solution, the next important step is to define your CRM requirements. You'll need to outline your needs and goals ...
User Adoption is Key to SFA Success
When your company implements a new customer relationship management (CRM) solution, you may find that your sales force doesn't immediately jump on the bandwagon.
But, ...
How to Hire the Right Vice President of Sales
By: Lee B. Salz - President of Sales Dodo
Years ago, I was interviewing for a Vice President of Sales position with a ...
Maximize Your CRM ROI
Customer relationship management (CRM) can be a complex and costly venture. Yet, many organizations drastically underestimate the total cost of ownership (TCO) of a CRM solution. Additionally, ...
The primary aim of help desks is information assistance and troubleshooting. Help desks extend their services through telephone, usually toll free numbers; email; and live chat. The concept of help ...
Increase in sales implies top-line growth, for this growth to translate into a healthy bottom-line companies need to develop strategies that focus on efficient operations without wholesale cost cutting. Whenever ...
Tips for Protecting Your CRM Database
Your CRM database is a valuable asset that stores large volumes of highly confidential customer information, and houses the vital intelligence that sales, marketing, and ...
