Best Practices
Customer Service and Support Staff Take CRM on the Road with Mobile CRM Solutions
Technicians, on-site support staff, and other field workers have one key goal – to accurately diagnose and ...
Keep your Sales Pipeline Flowing with an "On-the-Go" CRM Solution
As sales reps travel from one customer site to another, they’ll need unhindered access to complete and timely data to maximize ...
Cost Conscious? Find Out How PC Lifecycle Configuration Management Can Save You Money
IT operations are becoming increasingly expensive, and as a result, companies are looking for ways to improve cost-efficiency, ...
These are interesting times for small business owners. The growth of communication technology, especially the internet has meant that small business owners can reach out to their customers and prospects ...
Companies Increase Their IT Department’s Efficiency with Remote Support Software
In an age of shrinking corporate budgets, the motto of many companies today is “do more with less”. And nowhere is ...
Warehouse management systems were traditionally part of a larger ERP system, delivered as a module or component of larger ERP platforms. Do small businesses need ERP? Usually not. But that's ...
Vistors Crave Interaction
Survey tools are simple to use, inexpensive and deliver excellent results in several areas. One of the chief areas of focus for survey tools are in building customer ...
When Sticky is a Good Thing
Website retention, or in Webmaster parlance, “having a sticky website,” can be enhanced with survey tools. A major goal of the Webmaster is to generate ...
The role of the traditional customer service center is changing. Increasing contact center costs (studies show that in some industries, call centers can account for as much as 20 to ...
Four Tips for Buying the Right Financial Management Software
When buying a new financial management software application, it’s vital to get it just right. Thorough research, careful solution evaluation, and expert ...
