Best Practices
As cloud-based solutions have become more popular, more and more vendors have started creating hosted CRM solutions. A lot of these can be either selected or eliminated outright based on ...
Human capital management solutions are powerful, feature-rich technology applications that help companies enhance all aspects of human resources administration and employee relationship management. Some of the key functionality of today’s ...
Hosted CRM solutions are rapidly gaining in adoption as companies of all sizes are recognizing the power and benefit of implementing a solution that does not require significant upfront investments. ...
The features and functionality of today’s talent management solutions are comprehensive and innovative and are designed to bring together the most critical functions associated with human resources and employee relationship ...
Many companies understand that their contact center is a vital contributor to smooth, successful business operations. It would be nearly impossible to effectively service existing and potential customers without one.
But, ...
Organizations today are quickly recognizing that their workforce is by far their greatest asset. After all, it is a company’s employees that possess the skills and knowledge needed to most ...
In the past, customer relationship management (CRM) systems were geared towards big enterprises with sophisticated, multi-faceted sales, marketing, and support processes. But today, vendors have come to realize that CRM ...
Today’s human resources departments wear multiple hats – handling everything from staffing, payroll, and benefits administration to promoting company image and managing employee relations. Additionally, they are plagued by countless ...
Human capital consists of the “people assets” that drive an organization’s continuous development and sustained growth, and includes the collective attitudes, skills, abilities, and knowledge base of an entire workforce. ...
Web CRM, also known as on-demand CRM or hosted CRM, is a term that generally refers to a customer relationship management application that is made available as a subscription-based service ...