Best Practices
The requirements and expectations that small businesses have of CRM packages are essentially the same as those that a corporate has of its CRM deployment. The difference is that large ...
How to Buy the Right Contact Management Software for Your Company
The benefits that can be achieved through the use of a contact management software package are clear - improved accuracy ...
So, you've decided to purchase a customer relationship management (CRM) software solution. But, don't start calling in vendors to discuss pricing just yet. There is still quite a bit of ...
How to Buy the Right Customer Service Software for Your Business
Many businesses turn to customer service software to help enhance service delivery, improve staff productivity, and reduce service-related costs. But, ...
Match Functionality to Your Goals
Surveys can provide valuable information and insight into how customers and users perceive a product or service, and deliver accurate data on what particular features are ...
There are many human capital management solutions on the market today, and most of them are solid, viable offerings that can deliver tremendous value. But, when choosing the right one ...
How to Buy the Right Help Desk Software for Your Business
Help desk software empowers businesses to take a more proactive approach to addressing customer issues. Companies can eliminate the inefficient, ...
More and more organizations are making the purchase and deployment of IT asset management software a top priority, as they struggle to more effectively track and control of their technology ...
The Criteria That Matter When Selecting a Mobile CRM Solution
It’s no secret that mobile CRM solutions offer tremendous value to field workers, as well as the organizations that employ them. ...
How to Make a Wise Purchasing Decision
Many companies today are seeking to increase internal productivity and maximize the value of their IT assets by developing comprehensive plans for improving the ...
