Best Practices
What Is Hosted CRM?
Hosted CRM, also known as on-demand CRM, provides a simpler, faster, and more affordable way for businesses to automate customer relationships.
With hosted CRM, all hardware and software ...
The CRM Solution of the Future
As the Internet continues to serve as the preferred and most widely-used communication vehicle for customers and businesses alike, and more and more social networking ...
Today's marketplace is becoming more and more competitive, and businesses of all sizes across all industries are challenged to boost revenues and expand market share by finding new, more effective ...
Traditional customer service is a thing a thing of the past. Today, the role of the contact center extends beyond simply answering questions and providing information. Many customer service centers ...
Completely Automate Your Email Campaigns
As businesses look to significantly improve results from lead generation efforts while dramatically decreasing related expenses, many of them are ramping up their email marketing programs ...
Protect Your Company Communications with Email Security Software
The market for email security software is booming, as more and more companies purchase and implement these powerful solutions to secure their most ...
eMarketing is Popular and Powerful
In today's Internet age, where more consumers are online than ever before, the Web is proving to serve as a highly effective marketing and communication vehicle ...
Enterprise CRM can be a vague and often confusing term for many CRM buyers. This article outlines the key differences between enterprise CRM, and other types of customer relationship management ...
Enterprise Relationship Management is More than CRM
Enterprise relationship management (ERM) software is a term that has encompassed many, many meanings over the past several years. Some consider enterprise relationship management ...
Enterprise resource planning (ERP) is not a new concept. It was introduced more than 40 years ago when the first ERP system was created to improve inventory control and management ...
