Best Practices
The first thing to realize when trying to find the top QA testing tools is to realize that quality assurance testing is more of an end-to-end process and management philosophy ...
Does Your Company Need Business Performance Management?
At some level, even the smallest business uses business performance management (BPM), even if they do not have a formal BPM software system installed. ...
Improve Your Sales Team's Performance
Effective, well-executed sales force operations are crucial to achieving and maintaining profitability and long-term growth. Yet at many companies, the sales force is bogged down with ...
Offer Exceptional PPC Management Services
Increased demand from clients for help in managing their online advertising, including pay-per-click campaigns (PPC), is pushing agencies of all sizes and backgrounds into the challenging ...
Today's customer CRM solutions provide companies with a broad range of tangible benefits. However, many businesses get so caught up in the quest to improve the productivity of sales, marketing ...
M2M Software is Now Owned by Consona Corporation
The M2M manufacturing software suite is a powerful technology solution that centralizes, coordinates, and enhances key operational processes for any type of manufacturer, ...
Oracle Rescues Siebel, and Gets Technology for Fusion CRM
Siebel had long been a force in the customer relationship management (CRM) market. With more than 3.4 million users at over 4,000 ...
What is a Learning Management System (LMS)?
E-learning is fast emerging as a low-cost, effective solution to imparting education to students at diverse locations. It is also becoming a viable alternative ...
Computer Telephony Integration (CTI) – Features and Benefits
There are many types of call center software on the market today, but perhaps none are as valuable to a contact center as ...
In many companies today, mission-critical information about existing and potential customers is scattered in various locations across the business - housed in separate Excel spreadsheets, Outlook address books, disparate applications ...