Best Practices
Compensate to Motivate
By: Lee B. Salz - President of Sales Dodo
When I speak to business executives, one of the challenges I often hear is that their sales team is not ...
Meeting the Compliance Management Challenge
Business Performance Management (BPM) systems, as tools for measuring performance against specific goals, are broadly used in the enterprise. However, the use of BPM has gained ...
Enterprise resource planning (ERP) is a business strategy that uses software to streamline your business processes, your IT resources and any other elements of business function you choose. The result ...
There are two ways to integrate an effective upsell into your retail environment: training and technology. Customer-facing employees can be easily trained in the art of the upsell—all it involves ...
Not Every Business Needs CRM
When embarking on a customer relationship management (CRM) project, many small businesses can be easily intimidated by the complexity - and the price - of an ...
There are many different types of business intelligence software packages on the market today, and all are very diverse in scope. Some offer simple ad hoc reporting capabilities, others are ...
Tips on Purchasing the Perfect Supply Chain Management Software
Most companies understand that a supply chain application will provide tremendous value to their business – enhancing operations, accelerating production and delivery ...
The deployment and use of call recording and call monitoring solutions is on the rise. In today’s contact centers, there are many important reasons to collect, store, review, and analyze ...
Contact Management Features You Can't Live Without
Contact management software applications deliver a full range of features that can dramatically enhance the way contact information is stored, retrieved, managed, and shared ...
A well-structured content management strategy is important for any business that finds itself buried under the mountains of data and files generated during the execution of complex business transactions. Content ...
