Best Practices
Companies would love to personalize their customer service and make each and every customer of theirs feel special. However, what stops them is the time and effort required to make ...
When it comes to accounting software packages, there are many “flavors” for companies to choose from. But the popularity of one particular type – Web-based accounting software – continues to ...
A value chain is made up of a number of activities that create and build value for the customer. Your CRM efforts should be a part of that value chain ...
What You Need to Know Before You Buy
Many companies today realize they need to more effectively manage their content across the entire organization. As a result, these businesses have begun ...
CRM software negotiations have become a complex and intricate process. In fact, according to leading industry analyst firm Gartner, competition has become so fierce, and buyers now demand such huge ...
As a business owner, you know that customer service is the key to growing your company. Once you have acknowledged this fact, choosing the right CRM software will be much ...
Enterprise resource planning (ERP) is a business strategy that uses software to streamline business processes, IT resources, and any other business functions you may choose. The result of using ERP ...
The need for a broad-reaching talent management plan continues to grow exponentially as companies experience higher attrition rates than ever before, as well as labor shortages, lack of vital skills, ...
Is “Asking for the Business” Obsolete?
By: Lee B. Salz - President of Sales Dodo
Recently, I was asked to provide my thoughts on sales people and the requirement that they "ask ...
Like many companies, you may be looking for a small business software package that will address your sales force automation or customer relationship management needs, without putting too much of ...
