Best Practices
The oldest adage in business is that it’s more expensive and time consuming to recruit new customers than it is to keep the old ones. So, if you can figure ...
"Green" technology has become much more relevant today, and it has entered the mainstream due to two major trends. A struggling economy has led corporations to seek out new ways ...
To effectively deliver the level of service your customers have come to expect, you need to have a clear and complete picture of what your customers are experiencing. One of ...
Customer Experience Management (CEM) has been called Customer Relationship Management (CRM) software on the move. Whereas CRM can be used once there is a record of a customer interaction, CEM ...
The reasons why customer service, especially at the point of interaction, fails to create a positive impact on the customer include poor training, understaffing, poor coordination with the back-end, sloppy back-end work regarding ...
The idea of the virtual classroom has brought on dramatic changes to education, from primary school through college. The technology has been used successfully in several different environments, bringing benefit ...
If you are in the market for a reasonably cost-effective solution to your financial management, QuickBooks Enterprise solutions are the way to go. QuickBooks Enterprise is easy to use and ...
When you decide to purchase your asset management software beware; you will be able to negotiate with the company before making a purchase. This process will not take years of ...
Inventory management is a key element of retail, and good inventory management results in more sales due to better availability. Some of the key elements of inventory management include:
Tracking inventory ...
A customer relationship management (CRM) initiative is a major undertaking. Preparation is the key to success, and there is much to be done before you kick your project off. How ...
