Best Practices
Talisma is a leading provider of Customer Interaction Management (CIM) solutions that enable businesses to deliver a truly exceptional customer experience.
Customer Service Benefits
Talisma solutions improve customer satisfaction by integrating the ...
Soffront was an early pioneer of CRM in 1993, with the release of its customer help desk and defect tracking solutions. For over a decade, Soffront CRM has evolved into ...
How to Buy Business Software Packages
Business software packages can be purchased as a service from an online company, as freeware downloads, as a hosted service, and also as more conventional ...
Enterprise resource planning (ERP) solutions are designed to improve key back office business activities such as human resources, finance and accounting, and supply chain management. Customer relationship management (CRM) applications, ...
With a wide range of front-office and back-office solutions—including accounting, human resources, payroll, fixed asset management and customer relationship management (CRM) software —Sage offers award-winning products and services that have ...
Creating a successful website goes beyond creating great content that people want to read, or offering useful products people want to buy. The webmaster must pay attention to landing page ...
Many companies today are moving away from “standard” call center operations and are instead adopting a virtual contact center model. Unlike traditional contact centers, where all agents reside in a ...
Schools, universities, and corporations are taking advantage of new conferencing technologies to gain efficiencies and save money. Transitioning from the traditional to a virtual classroom has real, bottom-line benefits which ...
Making the transition from live, instructor-led training to virtual instructor-led training can be done easily, with the result being a positive learning experience for both instructors and students. When compared ...
NetSuite Inc. offers hosted CRM software for small to medium businesses. NetSuite was originally incorporate as NetLedger by its founders Larry Ellison and a young protégé, Evan Golberg. The company's ...
