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Achieve Business Goals with a Powerful CRM Software Package

Along with selecting the right CRM software package to fit your environment, you also must be able to properly implement the solution to ensure you can accomplish your business goals. ...

Advantages and Disadvantages of Online Synchronous Learning

Online learning, like all communication technologies, is generally delivered in two different environments - asynchronous or synchronous. Asynchronous learning environments are one-way systems which do not allow for real-time collaboration ...

About Avaya Call Center Software

Avaya’s existence as a standalone company began October. 2, 2000, when it was spun off from Lucent Technologies and began trading on the New York Stock Exchange under the symbol ...

Selecting Help Desk Products for Your Business

There are many different types of helpdesk products. Some are as simple as initial client support, but you can also customize almost any service to meet your needs. Incident management, ...

ALM Software: The Comprehensive Solution for Your Company Needs

Best Practices to Ensure Software Development Success One of the primary benefits of an application lifecycle management (ALM) software system is its ability to empower development-intensive companies to implement and enforce ...

Are There Any Hidden Jewels in Your CRM Database?

Effective decision making requires the availability of up-to-date information at the right time for the right person. Information drives CRM and enables businesses to understand the needs and preferences of ...

About Nortel Virtual Call Center Software

Nortel is a recognized leader in delivering communications capabilities that make its promise of “Business Made Simple” a reality for its customers. Nortel’s next-generation technologies, for both service provider and ...

Are You Harnessing the Internet to Reach Your Customers?

So, what are you doing to get some virtual footfalls into your online store or some eyeballs for your website? If you can harness the internet correctly and market the ...

Behavioral Targeting: Is It Right for You?

Deep Visitor Insights One of the most innovative, though somewhat controversial, techniques of landing page optimization is behavioral targeting. Simple Web technologies such as "cookies" allow Webmasters to track the behavior ...

Benefits of Financial Management Software

Consolidate, Streamline and Automate Your Financial Processes The need for financial management software continues to grow at a rapid pace. Corporate globalization, mergers and acquisitions, and business diversification are on the ...