Proxy Networks Remote Support Solutions

Proxy Networks, Inc. develops, markets, distributes and supports reliable, low-cost remote control, remote display and screen recording/playback products for remote support and remote collaboration. Proxy Networks technology and products were originally developed by Funk Software, which delivered the first Proxy remote control products over a decade ago for the Windows NT platform. In late 2005, Funk Software was acquired by Juniper Networks. Proxy Networks acquired the Proxy product line and technology from Juniper in mid-2006.

Proxy products include PROXY/Pro and PROXY/Enterprise, the leading remote control/access solution for help desk managers, network administrators and outsourced service providers. The company also offers PROXY/ScreenRecording, which, along with a versatile software developer kit, allows leading vendors to integrate the company’s real-time screen recording/playback, remote control and remote display technologies into their solutions for call centers, helpdesks, desktop management, and control room applications.

Today, about 2,500 customers use Proxy software on millions of desktops to centralize management by allowing a user from a PC to access and control other PCs or servers on a LAN or WAN or across the Internet. The Boeing Company. and Monsanto are among its largest customers. Based in Cambridge, MA, Proxy Networks products and solutions are available through direct and indirect channels in the United States and through indirect channels throughout the rest of the world.

Proxy Networks Strengths

• Proxy Networks’ PROXY/Pro IT remote support solution set has been used for over a decade by helpdesk administrators around the world because of its professional features, ease-of-use, security and low cost.
• PROXY/Pro is the company’s flagship product, delivering secure, reliable, peer-to-peer remote control solution. It features easy-to-use, professional grade capabilities that thousands of help desk managers and network administrators around the world rely upon to deliver fast, efficient remote support—at prices much lower than PCAnywhere or GoToMyPC.
• Proxy Networks offers 1-, 2- and 3-year maintenance and support plans for its products. Customers with active maintenance and support plans get immediate attention to support requests, including real-time help via Proxy Remote Support, and upgrade protection for any new releases during the plan period.
• Proxy Networks sells its products through an online store, a direct sales organization in North America, and channel partners throughout the rest of the world. Proxy technologies are also available as part of leading 3rd party call center, enterprise help desk, desktop management, and control room solutions worldwide.