Microsoft develops and markets software, services and solutions that deliver new opportunity, convenience, and value to people’s lives. The company’s product segments provide management with a financial view of its key businesses. The segments provide a framework for the alignment of strategies and objectives across the development, sales, marketing, and services organizations, and for the timely and rational allocation of development, sales, marketing, and services resources within businesses. The company’s seven product segments are: Client; Server and Tools; Information Worker; Microsoft Business Solutions; MSN; Mobile and Embedded Devices; and Home and Entertainment. Microsoft’s research and development facilities are located primarily in Redmond, Washington with smaller facilities located in Mountain View, California; Fargo, North Dakota; Beijing, China, Dublin etc. As of June 30, 2005, the Company employed approximately 61,000 people.
Microsoft offers a variety of products and services, including its Windows operating systems and Office software suite. The company has expanded into markets such as video game consoles, servers and storage software, and digital music players. Microsoft has reached settlements to end a slew of antitrust investigations and lawsuits, including agreeing to uniformly license its operating systems and allowing manufacturers to include competing software with Windows. In early 2008 the company made an unsolicited bid to acquire Yahoo! for about $44.6 billion.
Producing and distributing goods and services is the major engine in today’s economy. And as a key ERP solution provider, Microsoft knows that the fundamental success factors in this competitive global marketplace constant: produce the right products—in the right quantities, at the right time, with good quality, and at a price the customer is willing to pay. However, flexibility and continuous improvements are also imperative.
Success includes the flexibility to respond to emerging markets, such as today’s growth opportunities in China and Eastern Europe, and to the ever-changing needs of the customers. Capitalizing on these opportunities and demands involves quickly adapting to new approaches, trading partners, and procurement strategies.
The company’s ERP solution suite, Microsoft Dynamics, offers integrated, adaptable business applications for small and medium-sized organizations and divisions of large enterprises. These integrated solutions—delivered through a worldwide network of experienced Microsoft Certified Partners—work like and with familiar Microsoft software and help automate and improve financial, customer relationship, and supply chain management.