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About Entellium Small Business CRM

Entellium’s product focus is on helping companies:

  • Acquire better leads at a lower cost
  • Win more sales opportunities vs. their competition
  • Keep customers happier longer

 

The company’s product philosophy is to “go deep” on CRM. To do this, Entellium is constantly examining how sales, service and marketing teams work. Based on well over 50,000 hours of usability research, Entellium has built CRM solutions that increase the number of leads and opportunities sales professionals can effectively manage each month, and increase the number of service incidents a rep can close in a day.

Entellium Software for Small Businesses

Containing comprehensive CRM functionality, Entellium CRM solutions feature:

  • Offline access
  • Goldmine Standard Edition
  • Sales force automation
  • Contact Management
  • Customer Service & Support
  • Mobile CRM
  • Opportunity management
  • Sales process management
  • Pipeline management
  • Activity management
  • Service Resolution Management
  • Real-time dashboards
  • Live Collaboration/Chat
  • Contract management
  • Bidirectional Outlook synchronization
  • Report generator
  • Lead management
  • Searchable knowledge base
  • Offline access

Entellium’s solutions are extremely customizable, allowing companies to support nearly any type of sales process, methodology or best practices from a central control panel which requires little training. As a result, the company’s CRM applications help sales and service representatives, managers and executives conduct everyday business in a highly efficient manner.

Entellium’s software has won several industry awards for innovation in usability.

The company is headquartered in Seattle, Washington, with a global research and development center in Malaysia and sales operating worldwide via its partner network.