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InGenius Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing.
Technology
Product is available as a SaaS solution that requires no additional hardware.
Customer Focus
Vendor works with midsize and large enterprises.
Select Customers
Medgate Global Telemedicine Center, YP
About InGenius
InGenius works with Salesforce and Microsoft Dynamics CRM to log all telephony activity users have with their customers. From within their CRM system, users can click on a contact’s phone number and initiate a call.
From there, the program logs the call’s length and subject and can take user comments. Users can also create new CRM objects and have the product populate their entries with call data. Lastly, the platform has call log templates that help with batch call reporting.
About the Company
InGenius was founded in 1986 and is headquartered in Ottawa.
InGenius Key Features
- SaaS CRM call logging software solution
- Works with Salesforce and Microsoft Dynamics CRM
- Automatically logs calls users place with customers and leads
- Can have comments attached to calls
- Able to perform all call activities, such as dialing, hang up and transfer
- Can create new CRM objects and populate them with call data
- Has call templates users can use for batch reporting
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