Serena ALM Solutions and Defect Tracking Solutions

Serena is a leader in application lifecycle management for the enterprise. With 29 offices in 14 countries, Serena is the largest independent company dedicated to helping IT capitalize on its software development initiatives. More than 15,000 organizations around the globe, including 96 of the Fortune 100 and 90 of the Global 100, rely on Serena’s industry-leading ALM solutions and expertise.

For over 25 years Serena ALM solutions have been a leader in the software change management industry. Today it continues to lead the industry by providing complete yet modular solutions that enable IT to seamlessly manage the enterprise software development process across global locations, platforms, and methodologies. These solutions increase and enhance collaboration and decision-making across IT. Ultimately Serena gives IT more power, at lower cost of ownership, to deliver business changing software.

Serena’s products consistently win praise from customers, the press, and industry analysts. Now the company is taking change management to the next level with an enterprise-wide approach that transcends the limitations of software change management and expands beyond the technology-centric world of IT governance. Serena’s solution is called the Change Governance™ approach, and it’s how Serena is helping companies turn change from a business problem into a business advantage. With Change Governance solutions Serena’s customers can eliminate the risks of traditional change management approaches and ensure that change happens seamlessly, efficiently, and successfully—every time, everywhere.

Serena provides software services such as its flagship line of products that include: Serena Mariner (Project Portfolio Management), Serena Business Mashups, and Serena Dimensions (Change & Requirements Management). Silver Lake Partners acquired Serena in 2006 for about $1.2 billion.

Serena ALM Technology

Serena’s SaaS solutions synchronize and automate the relationships and dependencies among development steps—from requirements through modeling, development, build, testing, and deployment—across global sites, teams, platforms, and methodologies.

Serena ALM Highlights

Serena Dimensions 10

• Supports fully-integrated, process-centric application development. Automates the full lifecycle, and enables visibility and traceability from beginning to end.
• Integrates requirements with configuration and change management based on a single repository, a key to delivering business-changing software.

Serena Mariner

• Integrates project and portfolio management.
• Lets IT identify priority projects and allocates the right resources at the right time.

Serena Business Mashups

• Delivers outstanding cross-team collaboration.
• Completely synchronizes communication and collaboration between distributed or global development teams.

Serena PVCS Professional Suite

• Ensures comprehensive, team-based software change management.

Serena ALM Key Strengths

• Serena is a leading provider of application lifecycle management (ALM) software and services for large enterprises. The company’s solutions synchronize and automate the relationships and dependencies among development steps—from requirements, through modeling, development, build, and testing, to deployment—across global sites, teams, platforms, and methodologies.
• The company’s ALM solutions further provide IT with the strategic decision and collaboration capabilities that are decisive for speed-to-market. Serena enables a modular approach, helping IT dramatically improve project outcomes based on their unique situations and needs.
• Serena is the only company providing both a single-vendor and multi-vendor platform solution. While other companies pursue integration efforts only through their own proprietary platforms, Serena is maximizing collaboration, true openness, and tool interoperability through the Eclipse Application Lifecycle Framework (ALF).

Serena Defect Tracking Key Strengths

• Serena is the world’s largest software company focused exclusively on helping companies solve the problems—and leverage the opportunities—created by change.
• For more than 25 years, Serena has been a leader and an innovator in the defect and change management industry. Since the very beginning the company has been committed to providing its customers with the best-in-class solutions and the broadest platform and third-party integration support available.
• With TeamTrack, the company has addressed customer requests and added a wealth of new capabilities like a new forms designer, a new process designer, simplified change management and trend reporting. When you upgrade you get enhanced usability for both you as an admin and all your users. With faster pages, more flexible administration and versioning for your solutions. Upgrading will get your TeamTrack implementation humming like a well-oiled machine.
• Serena’s ALM solutions synchronize and automate the relationships and dependencies among development steps—from requirements, through modeling, development, build, and testing, to deployment—across global sites, teams, platforms, and methodologies.
• The company’s ALM solutions further provide IT with the strategic decision and collaboration capabilities that are decisive for speed-to-market. Serena enables a modular approach, helping IT dramatically improve project outcomes based on their unique situations and needs.
• Finally, Serena is the only company providing both a single-vendor and multi-vendor platform solution. While other companies pursue integration efforts only through their own proprietary platforms, Serena is maximizing collaboration, true openness, and tool interoperability through the Eclipse Application Lifecycle Framework.