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Mzinga OmniSocial Learning Extended Enterprise Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Product is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with companies of all sizes.
Select Customers
Contact vendor directly for case studies.
About OmniSocial Learning Extended Enterprise
OmniSocial Learning Extended Enterprise is customer engagement and acquisition software that enables users to utilize social channels in order to connect with customers and potential customers. The platform facilitates team collaboration processes, promotes direct interactions with target customer groups, and works to increase revenue and reduce sales cycles by nurturing customer relationships.
The software is equipped with tools designed to increase sales effectiveness, streamline sales training and onboarding processes, and provides users with access to new buyers and customers. Additionally, the platform is designed to improve customer and potential customer brand confidence, provides users with tools that focus on improving customer retention, and streamlines customer onboarding processes.
About the Company
Mzinga was founded in 2007 and is headquartered in Burlington, Massachusetts.
OmniSocial Learning Extended Enterprise Key Features
- Customer insights pertaining to needs and interests
- Facilitates the user’s customer service processes and response times
- Delivers any new and important customer insights
- Customer profile tools
- Facilitates brand advocate and influencers development and connections
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