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IT HELP DESK
SOTI Pocket Controller Enterprise Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Product is available as an on-premise solution.
Customer Focus
Vendor works with customers of all sizes.
Select Customers
American Airlines, Amney Plc, Andrew Distributing, Aramex, Canadian Automobile Association
About SOTI Pocket Controller Enterprise
SOTI Pocket Controller Enterprise is a IT help desk solution for Windows Mobile 5, Pocket PC 2003 and CE 4.2 devices. The program features a number of remote support tools, enabling users to control devices to troubleshoot them, capture video of what the device displays, and secure all data.
Additionally, users can toggle security settings and automate the launching of other programs in reaction to certain events. Lastly, the platform has tools for file transferring and registry editing.
About the Company
SOTI was founded in 1995 and is headquartered in Ontario.
SOTI Pocket Controller Enterprise Key Features
- On-premise IT asset troubleshooting software solution
- Works with Windows Mobile 5, Pocket PC 2003, and CE 4.2 devices
- IT staff can take control of users’ devices to troubleshoot
- Supports video capture of device displays
- Uses workflows to launch third party programs in response to certain events
- Logs all actions in audit trails
- Has tools for remote file transferring and registry editing
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