BUSINESS PROCESS MANAGEMENT

IT INFRASTRUCTURE MONITORING

REALTECH theGuard! Business Service Manager Review

About theGuard! Business Service Manager

theGuard! Business Service Manager is BPM and IT infrastructure management software that provides businesses with a high-performing IT organization tool designed to serve the entire enterprise in order to meet the user’s business objectives. The performance of their IT systems has to be continuously measured, verified, and aligned with the guidelines that are in place to ensure that objectives are achieved.

IT systems and critical business processes need to be tightly integrated to ensure a lasting contribution to value creation. Additionally, the platform is a highly integrated software portfolio for enterprise-wide IT management and secure business processes, as well as monitors the heartbeat of large system environments and serves the needs of the different user groups within the company:.

About the Company

REALTECH Inc was founded in 1998 and is headquartered in Malvern, Pennsylvania.

theGuard! Business Service Manager Key Features

• Holistic ALM and IT infrastructure management on SAP Solution Manager for SAP Enterprise Support customers
• Intelligent and automatic discovery to detect dependencies and simplify management of heterogeneous technical infrastructures
• Scalable expansion of SAP Solution Manager usage to proactive infrastructure monitoring and alerting for the entire IT infrastructure
• ITIL-compliant SAP Solution Manager processes with full access to a proven Configuration Management Database (CMDB)
• Faster value generation from IT to business ensures business continuity through precise business impact analysis