Sprinklr Social Cloud Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as a SaaS solution.

Customer Focus

Vendor works with large enterprises in the telecommunications, travel, entertainment, retail industries.

Select Customers

McDonald’s, Gainsight, Talpa, High Five, Loop Loft

About Sprinklr Social Cloud

Sprinklr Social Cloud is social media management software that enables users to reach, engage and listen to target audiences and customer bases. The platform identifies the best channels and methods for connecting with customers, enables users to post content designed to initial personalized and relevant conversations, and delivers data and insights on what customers are talking about across social channels.

The software is equipped with content publishing tools including drafting, scheduling, auto-tagging and content targeting capabilities, as well as approval processes across 21+ global social channels including Facebook, Twitter, and LinkedIn. Additionally, the platform is designed to support multiple internal departments including light usage departments such as customer service agents and employee advocates by providing specialized toolkits for creating localized content at scale.

About the Company

Sprinklr was founded in 2009 and is headquartered in New York.

Sprinklr Social Cloud Key Features

Ingests and analyzes data across multiple social networks, forums, videos, news and reviews
Facilitates new and existing customer discovery operations
Large-scale visual data displays
Delivers on-brand, real-time social pulse reports
Reports on in-bound and out-bound campaigns in real-time