Rostrvm Suite Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is offered as both an on-premise solution and as a SaaS solution.

Customer Focus

Vendor works with companies of all sizes around the United Kingdom in the fields of financial services, manufacturing, outsourcing, public sector, publishing, retail, telecommunications, sports, and utilities.

Select Customers

Affinion International, Aquira, Asia Risk Technologies, Aston Villa Football Club, Autonet Insurance

About the Rostrvm Suite

The Rostrvm Suite offers a suite of call center applications that boosts professionalism and efficiency in inbound and outbound call center operations. The suite features four primary modules.

The Inbound Contact module includes automatic call distribution and automatic redialing for dropped calls. Outbound Contact is enhanced through a predictive dialer and e-mail and SMS integration. The Desktop Optimisation application organizes agent desktops to eliminate slowdowns related to outdated IT systems. Lastly, a Performance Management module delivers performance metrics for call center and back office activites.