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Axios assyst Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Product is available as both an on-premise and as a SaaS solution.
Customer Focus
Vendor works with large to multi-national enterprises
Select Customers
Lego, Aviva
About assyst
assyst is ITSM and ITAM software that assists users with managing all services, assets, and support through a centralized portal. The platform facilitates automation, social collaboration and multi-channel support, as well as mobile access via any device.
The software enables users to streamline IT processes and automate data-to-day tasks, design, publish and manage IT service catalogs, and automate service request logging processes. Additionally, the platform is equipped to manage the full IT asset lifecycle, provides users with a service-oriented CMDB to provide context for all assets, and automates asset discovery processes.
About the Company
Axios Systems was founded in 1988 and is headquartered in Edinburgh, UK.
assyst Key Features
- Built-in end user self-service portal
- Manages full service chain and processes
- Real-time mobile system access
- Multi-channel support includes web, chat, mobile, social and email
- Collaboration tools designed to support community crowdsourcing and knowledge sharing processes
- Gamification features including points, badges, and leader boards
- Automation based on service delivery triggers
- Built-in intuitive discovery wizard
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