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VIRTUAL CALL CENTER
LiveOps Platform Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Product is available as a SaaS solution.
Customer Focus
Vendor works with midsize businesses and enterprises.
Select Customers
Contact vendor directly for case studies.
About LiveOps Platform
The LiveOps Platform improves the quality of the user’s customer experiences by providing the largest cloud-based contact center in the world. It helps users gain insight to implement corrective actions and increase call center effectiveness with real-time reporting and analysis.
About the Company
LiveOps was founded in 2000 and is headquartered in Scottsdale, Arizona.
LiveOps Platform Key Features
- Interactive Voice Response
- Inbound call routing
- Chat and email
- Workforce management
- Agent management
- Quality monitoring
- Reporting and analytics
- Outbound dialing
- Computer telephony integration
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