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SOCIAL CRM

Batchbook Review

Product Snapshot

Product Pricing
  • Essential – $19.95 per user per month
  • Advanced – $39.95 per user per month
Technology

Product is available as a SaaS solution.

Customer Focus

Vendor works with small businesses across multiple industries.

Select Customers

Contact vendor directly for case studies.

 

About Batchbook

Batchbook Batchbook is a social CRM software solution that provides companies with a way to simply expand their contact information database as their company grows. The platform collects all the information about the user’s contacts and is designed to use social media to help users connect with the user’s brand and to encourage interaction.

The software records and maintains detailed communication history which allows users to track and monitor all communication between customers and employees. Additionally, the platform allows users to quickly organize contacts into different categories and groups so that users can easily send out information to the desired field.

About the Company

Batchbook was founded in 2006 and is headquartered in Providence, Rhode Island.

 

Batchbook Key Features

  • Advanced system search capabilities
  • Manages affiliate records
  • Associate multiple companies
  • Batch updating functionality
  • Supports multiple communication methods
  • Allows users to create and utilize custom fields
  • Built-in email Dropbox
  • Data export capabilities
  • Data filtering functionality
  • Inline editing tools

 

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