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CALL CENTER

VOIP

Dialoga Sword Review

Product Snapshot

Product Pricing

Trial period available – contact vendor directly for details.

Technology

Platform is a SaaS solution and requires no additional hardware for installation.

Customer Focus

Vendor works with midsize companies in multiple industries.

Select Customers

Contact vendor directly for case studies.

 

About Sword

Dialoga Sword Sword is call center and VoIP software that supplies users with a telephone line designed to work on any device using the same number. The platform enables users to make and receive calls on their computer, mobile phones and tablets, allows users to configure call reception in any place using multi-line WebRTC technology, and redirects calls to the user’s personal phone or voicemail in the event of poor coverage.

The software provides users with inbound caller ID recognition capabilities, performance management tools, and API integration with Salesforce, SugarCRM and Zoho. Additionally, the platform supports communication through SMS messages and personalized voicemails, offers geographic lines from anywhere in the world, facilitates number portability, and provides users with high quality voice calls.

About the Company

Dialoga is headquartered in New York.

 

Sword Key Features

  • Available anywhere, anytime, on any device
  • No SIP trunks
  • No IP phones
  • Immediate availability
  • Certified call recordings and call log
  • External integrations
  • Voice recognition
  • Call history synchronization

 

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