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HUMAN RESOURCES
Userlane Review
Product Snapshot
Product Pricing
Contact vendor directly for pricing information.
Technology
Platform is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with businesses of all sizes across multiple industries.
Select Customers
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About Userlane
Userlane is human resources software that enables users to lead, train and explain company processes to employees and customers while scaling workflow processes in order to best suit the user’s company. The platform focuses on increasing company conversion rates, improving support processes and supporting employee efficiency practices.
The software assists companies in automating helpdesk activities and lowering employee training costs, provides a ‘turn-by-turn’ live system guidance tool, and is equipped with a built-in interactive FAQ tool. Additionally, the platform allows users to implement step-by-step guides within existing websites and applications, facilitates user onboarding processes and requires no coding experience.
About the Company
Userlane was founded in 2015 and is headquartered in Munich, Germany.
Userlane Key Features
- User guide editor tool
- Dashboard customization capability
- User engagement and segmentation tools
- Userlane Assistant customer support availability
- In-depth analytics and reporting
- Multi-language support
- Marketing services and tools
- Customizable feedback forms
- Designed to reduce setup time
- Designed to work independently with your service or website
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