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CUSTOMER SERVICE
Keeping Review
Product Snapshot
Product Pricing
- Startup – $15 per month
- Pro – $29 per month
- Unlimited – $49 per month
Technology
Product is a SaaS solution and requires no additional hardware for installation.
Customer Focus
Vendor works with companies of all sizes.
Select Customers
Contact vendor directly for case studies.
About Keeping
Keeping is a customer support software tool that integrates with Gmail and Google Apps to provide a modernized help desk. The platform allows a team to manage customer support activities more efficiently and do so directly from their current mailbox without an external service desk.
The platform works directly inside Gmail and includes tools for team collaboration, ticket management, auto-answers and analytics.
About the Company
Keeping is based in Geneva, Switzerland and was founded in 2013.
Keeping Key Features
- Add collaboration to email
- Insightful reports
- Instant and simple set-up
- Assign emails to any coworker
- Multiple support mailboxes
- Works with Gmail and Google Apps
- Automatically answer repetitive emails
- Unlimited users
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