Vonage Business Review

Product Snapshot

Product Pricing

Contact vendor directly for pricing information.

Technology

Product is available as a SaaS solution that requires no additional hardware.

Customer Focus

Vendor works with companies of all sizes.

Select Customers

Craft Art, Reef & Rainforest, Private Jets Inc, Pie Shop, Knee Walker Central

About Vonage Business

Vonage Business is a VoIP software solution that comes with over a dozen optional features users can pick and choose. The core program allows users to log all calls, dial numbers across the cloud and set up all lines and accounts. From there, users can select optional services for call monitoring, recording, conference bridging, mass messaging and voicemail transcripts.

In the event that users need to maintain new lines and accounts, the system has a full admin console. The product additionally supports call continuity so that phone calls do not end during emergency power outages, and users can block caller IDs. Lastly, Vonage Business Solutions can set up do not disturb statuses, take voicemails and play waiting room music whenever callers are occupied.

About the Company

Vonage was founded in 2006 and is headquartered in Atlanta, Georgia.

Vonage Business Key Features

SaaS VoIP software solution
Logs all calls for each business extension
Users can forward and place calls on hold
Maintains lines and accounts from an admin console
Supports caller ID and caller ID blocking
Can play waiting room music and take down voicemails for users who are occupied
Has optional features for conferencing, call monitoring, call queueing, voicemail transcriptions and more