Promys Enterprise PSA Review

Product Snapshot

Product Pricing

Tech/Engineer License – $39 per user per month
Standard License – $79 per user per month

Technology

Product is a SaaS solution and requires no additional hardware for installation

Customer Focus

Vendor works with IT and managed services, A/V and physical security solution providers and systems integrators

Select Customers

HighPoint Solutions, Intrastat, Acumatica, Emagine IT Group, L2K Group

About Promys Enterprise PSA

Promys Enterprise PSA is PSA software that provides users with multiple tool sets including help desk, project management, time and billing, CRM and quoting, and service contract management. The platform provides visibility into the full delivery lifecycle for all project-specific products within a single screen, and enables users to see when products have been ordered, back ordered, shipped and invoiced.

The software is equipped with customer asset tracking and inventory tools, enables users to manage allocated inventory, inventory maintenance, and rental and stock, enables user to manage inventory across multiple locations. Additionally, the platform allows users to define color coding and escalations, compares estimates to actuals in real-time, and is equipped with four time entry methods including stop watch, elapsed time, time sheets and email.

About the Company

Promys PSA was founded in 2003 and is headquartered in Mississauga, Ontario.

Promys Enterprise PSA Key Features

Integrates with personal calendars including Outlook and Gmail calendars
Lead management tools including the ability to automatically turn leads into opportunities
Provides real-time visibility into project profitability for labor, products and contracts
Service tickets management and invoicing
Recurring invoicing, consolidated invoicing and mass invoicing